Network Engineer
Permanent
Orpington (Hybrid)
£45K Salary
 
Job Summary:
 
The Network Engineer will be responsible for the support and maintenance of the edge firewall estate, deployed across the customer base. You will be supporting the 1st Line Engineers and dealing with technical network queries passed to you. You are responsible for maintaining the high standards expected from clients purchasing managed services solutions.
 
In the role, and as a point of escalation from the 1st Line Engineers, you will assist in the troubleshooting of school LAN’s, VoIP and WiFi systems, switching and Cisco firewalls. You will need to be able to demonstrate strong communication skills with clients, peers and senior members of the team, enabling the gathering of all relevant information around the issues & correctly recording this within the service management system.
 
The role requires you to be able to move from one issue to another efficiently, whilst dealing with a broad range of technologies and end user abilities.
 
 
Key Skills & Competencies:
 

• >2 years experience as a Network Engineer.
• Experience in configuration and troubleshooting of Cisco FTD, Cisco FMC, Cisco Switches
• Experience with VoIP and Wi-Fi technologies
• Understanding of network protocols.
• Excellent problem-solving and analytical skills.
• Task focussed with a drive for quality & excellence.
• Strong communication and interpersonal skills.
• Knowledge of network security measures and best practices.