Service Delivery Analyst - Security Operations
RC-7SDASO
£40,000 - £45,000 Per Annum
Full Time
Permanent
United Kingdom,
Support
Posted 4 hours ago
Expires In 27 Days
Job Description
We’re looking for a skilled Service Delivery Analyst - Security Operations to join a dynamic service delivery team. This role is ideal for someone with a strong background in IT service management and a knowledge of cybersecurity and SOC tooling. Someone who excels at managing stakeholder relationships and translating technical insights into business value.
Key Responsibilities:
Essential Skills & Experience:
This role is fully remote and will offer a starting salary of £45,000 and exceptional Company Benefits
Keywords: Service Delivery, SOC Liaison, Cybersecurity Reporting, ITSM, Incident Management, Stakeholder Engagement, Microsoft Defender, Sentinel, SSCP, ITIL, SOC Tooling.
Key Responsibilities:
- Act as a liaison between the Security Operations Centre (SOC) and your customer portfolio
- Deliver regular Service Reviews, performance reporting, and client-facing updates
- Use ITSM tooling
- Report on weekly and monthly tasks and actions, ensuring remediation actions are tracked and communicated
Essential Skills & Experience:
- Knowledge of Cybersecurity and SOC tools (e.g. Microsoft Defender)
- Strong knowledge of ITIL, Agile, and ITSM best practices
- Excellent communication, reporting, and stakeholder management skills
This role is fully remote and will offer a starting salary of £45,000 and exceptional Company Benefits
Keywords: Service Delivery, SOC Liaison, Cybersecurity Reporting, ITSM, Incident Management, Stakeholder Engagement, Microsoft Defender, Sentinel, SSCP, ITIL, SOC Tooling.
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